1. Introduction

Welcome to Tea Rock (“we,” “our,” or “us”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (https://tea-rock.com), interact with us, or purchase our products.

2. Information We Collect

We collect the following types of information:

a. Personal Information:

• Name
• Email address
• Billing and shipping address
• Payment details (securely managed through third-party services)
• Phone number (optional)

b. Non-Personal Information:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device type and operating system

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and user experience
• Send marketing communications (only if you have given consent)
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers (e.g., payment processors, shipping companies)
• Analytics tools (to improve our website)
• Legal authorities (if required by law)

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve functionality. You can control your cookie preferences through your browser settings.

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• File a complaint with a data protection authority

To exercise these rights, contact us at info@tea-rock.com.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:
Tea Rock
Email: info@tea-rock.com
Website: https://tea-rock.com
Last Updated: December 19, 2022